SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of popularfindshub.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of popularfindshub.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This comb is a dream come true! The one-click release mechanism makes grooming my fur baby so much easier. It lightweight and super easy to handle.
I love how this tool works on both my cat and dog. Their coats have never looked better, and I'm no finding hair all over the house!
The material of pet comb feels really durable - it's definitely built to last. Plus, it glides through fur like butter without causing any discomfort.
So quick and easy to clean up 👌
the ergonomic design of the handle makes for comfortable grooming sessions 🐾 No more hand cramps after brushing out matted fur!
My pets are looking groomed and gorgeous every day now
i've tried many combs before but none were as effective or as gentle on my pets' skin
Being able to dispose of collected hair with minimal effort has been such a time saver.
Highly recommend
you won't believe just how light yet sturdy this thing is until you try it yourself!
this comb has been a great addition to our pet care routine. It's versatile, effective, and very user-friendly.
i can’t believe how much loose fur this thing collects!
I absolutely recommend this comb - it's been reliable in keeping my pets' coats looking their best.
This tool has made grooming so much easier! I love that it works on all types of fur.
This comb is a lifesaver! It's so easy to use and clean.
Best pet hair remover I've ever used - hands down!
The one-click release mechanism? Genius. Makes grooming so much simpler.
Big thumb up
This comb does an excellent job at removing loose hair without discomfort.
I love how quick and easy it makes the whole grooming process.