SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of popularfindshub.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of popularfindshub.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely in love with this self-watering planter! It's incredibly efficient, saving me time and worry about watering my plants. The transparency is a nice touch too - it allows me to see when the water level is low. Highly recommend for busy plant parents out there! 🙌
It's pretty. But it should fix better to prevent the water from spillage.
are beautiful
Buy the small ones, and they arrived in good condition, they are quite good and functional. For one of my plants I think it was too small, but for others they are quite good. I have my orchid and my violets in them, and they're pretty good
This planter is absolutely fantastic! I love being able to see when it needs refilling - no more over or under watering my precious houseplants. Plus, it looks great in any room decor with its clean lines and minimalist design. Definitely worth investing in if you're serious about keeping your indoor garden healthy and vibrant.
I’m thrilled with my purchase! This planter has taken all the guesswork out of watering my indoor garden. Plus, it looks super chic on my windowsill.
These pots are beautiful, minimalist and make watering my plants such an easy and enjoyable chore. Perfect for balconies. Will plant all my herbs with these.
Lovely❤️ Recommend
The size is big and good! It's plastic, so there's no sense of thinness. I want to plant my favorite children!! Thank you!!
I've always had a hard time keeping houseplants alive until I found these planters. They're incredibly user-friendly and have been an absolute game-changer for someone like me who tends to forget about watering plants regularly. Now, even my most delicate ferns are thriving!
No more dead plants due to negligence or forgetting about them during holidays thanks to this amazing invention!
A must-have for any plant lover! The ease of use and efficiency of this planter makes keeping houseplants an absolute breeze. Highly recommended!
The best investment I've made in a long time. My plants are thriving thanks to this fantastic self-watering system - no more over or under watering!
They’re perfect for those who want healthy plants without constant maintenance hassle.