SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of popularfindshub.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of popularfindshub.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These socks are a dream come true! They're warm, comfortable and perfect for autumn. 🍂
Finally found the ideal pair of socks that keep my feet dry all day long. The organic cotton material is wonderful!
Dressing up for work has never been this comfy. These medium tube socks add just the right touch to my business casual outfits.
i love these socks! they’re so thick and warm - great for chilly autumn days.
Super cozy socks, perfect for autumn. Love 'em!
The solid color design of these beauties makes them versatile enough to go any outfit I wear. Big thumbs up 👍
The medium tube design is great - not too long or short, just right!
these are by far the most comfortable socks i've ever worn; warm, soft, breathable... what more could you ask for?
the socks are comfortable
No exaggeration when I say these have become an essential part of my wardrobe now. Both dressy & casual at once!
satisfied
Seriously impressed by how well-made these are, even after several washes there's no signs of fading or shrinking 😊
The best part? They're made of organic! 🌿
I am in love with how simple yet stylish these are! Plus, they’re super snug and cozy – perfect for those colder months.
Stylish and warm, these are my new favorite socks.
i'm impressed by the quality; they've survived multiple washes without any issues.